Terms and Conditions

Last updated: March 2026

Please read these Terms and Conditions ("Terms") carefully before using the reidalexander.com.au website (the "Website") operated by Reid+Alexander Lawyers ("we", "us" or "our"). By accessing or using the Website, you agree to be bound by these Terms. If you do not agree with any part of these Terms, you should not use the Website.

1. Use of the Website

The Website is provided for general informational purposes about Reid+Alexander Lawyers and our family law services. You may use the Website for lawful purposes only and in accordance with these Terms. You agree not to:

  • Use the Website in any way that violates any applicable Australian federal, state or territory law or regulation
  • Attempt to gain unauthorised access to any part of the Website, its servers or any connected systems
  • Use the Website to transmit any harmful, offensive or unlawful material
  • Reproduce, duplicate, copy, sell or exploit any portion of the Website without our express written permission
  • Use any automated means to access the Website or collect information from it

2. No Legal Advice

The content on this Website is provided for general information only and does not constitute legal advice. The information is not intended to be a substitute for professional legal advice tailored to your individual circumstances.

No solicitor-client relationship is created by your use of the Website or by submitting an enquiry through our contact forms. A solicitor-client relationship is only established when we have formally agreed to act on your behalf, which will be confirmed in a costs agreement or engagement letter.

You should not act or refrain from acting on the basis of any content on this Website without first obtaining professional legal advice specific to your situation.

3. Enquiries and Contact Forms

Information submitted through our online enquiry forms is not protected by legal professional privilege. Until we have formally agreed to act for you, communications through the Website are not confidential in the legal sense.

We will treat all enquiries with discretion and in accordance with our Privacy Policy, but you should avoid including highly sensitive details in your initial enquiry. We will arrange a confidential consultation once we have confirmed our engagement.

4. Intellectual Property

All content on this Website, including text, graphics, logos, images, page layouts and software, is the property of Reid+Alexander Lawyers or our licensors and is protected by Australian and international copyright and intellectual property laws.

You may view, download and print pages from the Website for your own personal, non-commercial use, provided you do not modify the content and you retain all copyright and proprietary notices. Any other use of the Website content requires our prior written consent.

5. Third-Party Links and Services

The Website may contain links to third-party websites or services that are not owned or controlled by Reid+Alexander Lawyers. These include:

  • Embedded enquiry forms provided by Cognito Forms
  • Analytics services provided by Google
  • Links to external legal resources, legislation and government agencies

We have no control over and assume no responsibility for the content, privacy policies or practices of any third-party websites or services. We encourage you to review the terms and privacy policies of any third-party services you interact with through our Website.

6. Accuracy of Information

We make reasonable efforts to ensure that the information on this Website is accurate and up to date. However, Australian family law is subject to legislative change, court decisions and evolving practice. We do not warrant that the content on this Website is complete, current or free from error.

Information on this Website should not be relied upon as a definitive statement of the law. We recommend that you verify any information with a qualified legal professional before making decisions based on it.

7. Limitation of Liability

To the maximum extent permitted by law, Reid+Alexander Lawyers excludes all liability for any loss or damage (including indirect, special or consequential loss) arising from or in connection with:

  • Your use of or inability to use the Website
  • Any reliance on information provided on the Website
  • Any interruption, suspension or termination of the Website
  • Any errors, omissions or inaccuracies in the Website content
  • Any unauthorised access to or use of our servers or any personal information stored on them

Nothing in these Terms excludes, restricts or modifies any consumer guarantee, right or remedy conferred by the Australian Consumer Law (Schedule 2 of the Competition and Consumer Act 2010 (Cth)) or any other applicable law that cannot be excluded, restricted or modified by agreement.

8. Indemnity

You agree to indemnify and hold harmless Reid+Alexander Lawyers, its partners, employees and agents from and against any claims, liabilities, damages, losses and expenses (including reasonable legal costs) arising out of or in connection with your use of the Website in breach of these Terms.

9. Engagement of Legal Services

If you choose to engage Reid+Alexander Lawyers to provide legal services, the terms of that engagement will be set out in a separate costs agreement provided to you before we commence work. The costs agreement will cover:

  • The scope of work to be performed
  • Our fees and billing arrangements
  • Your rights in relation to costs, including your right to seek costs assessment
  • Our complaints handling procedures

These Website Terms and Conditions are separate from any costs agreement or engagement terms that may apply to our legal services.

10. Changes to These Terms

We reserve the right to modify these Terms at any time. When we make changes, we will update the "last updated" date at the top of this page. Your continued use of the Website after any changes constitutes your acceptance of the revised Terms.

We encourage you to review these Terms periodically to stay informed of any updates.

11. Severability

If any provision of these Terms is found to be invalid, illegal or unenforceable by a court of competent jurisdiction, the remaining provisions will continue in full force and effect.

12. Governing Law

These Terms are governed by and construed in accordance with the laws of the State of Victoria, Australia. You submit to the non-exclusive jurisdiction of the courts of Victoria and any courts that may hear appeals from those courts in respect of any proceedings in connection with these Terms.

13. Contact Us

If you have any questions about these Terms, please contact us:

Reid+Alexander Lawyers

Email: legal@reidalexander.com.au

Phone: 1300 175 534

Post: 470 St Kilda Road, Melbourne VIC 3004